Privacy Policy

This policy (together with our terms of website use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Directives, the data controller is ITX.bg Limited, Bulgaria blvd. 128B Zlatograd, 4980 Bulgaria.

Cookies

By visiting the ITX.bg website (www.itx.bg) and using the available features, we understand that you are agreeing to the technology which is required to support such services. In addition we ask all our customers to accept our Privacy Policy before the contract of sale is formed at the checkout.

The ITX.bg website currently uses cookies for the following purposes;

Cookie Issuer

Purpose of Cookie	Instrusiveness of Cookie
Google™ Analytics	To enable your visit to our site to be logged anonymously.	Very Low
ITX.bg	To enable storing of your visit session data, including storing of basket contents and maintaining your logged in status.	Very Low
ITX.bg	To ensure you are directed to the correct ITX.bg store on repeat visits.	Very Low

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Information we may collect from you
We may collect and process the following data about you:

1. Information that you provide by filling in forms on our site at www.itx.bg  ("our site"). This includes information provided at the time of registering to use our site. Registration is free with no obligation to purchase goods and entitles members to receive a number of selected benefits.
2. If you contact us, we may keep a record of that correspondence.
3. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
4. Details of transactions you carry out through our site and of the fulfillment of your orders.
5. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

Protecting your security

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Directives.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Union. It may also be processed by staff  who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. ITX.bg payment pages are held on PayPal™ secure servers. PayPal are popular and established internet payment gateways. Any payment transactions will be encrypted using SSL technology. PayPal™ employs encryption and firewalling techniques to provide the maximum security against fraud and hackers. For more information about PayPal products or systems, please visit www.paypal.com.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Uses made of the information

We use information held about you in the following ways:

1. To ensure that content from our site is presented in the most effective manner for you and for your computer;
2. To send you our promotional materials or provide you with information regarding special offers and new ranges that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
3. To carry out our obligations arising from any contracts entered into between you and us and where necessary, to contact you to verify your registered details prior to shipping goods to you;
4. To allow you to participate in interactive features of our service, when you choose to do so
5. To notify you about changes to our service.

We may also use your data to provide you with information about ITX.bg goods and services which may be of interest to you or we may contact you about these by post or telephone. We may contact you by electronic means (e-mail or chat) or via post, with information about our goods similar to those which were the subject of a previous sale to you.

Disclosure of your information

We may disclose your personal information to any member of our group.

We may disclose your personal information to third parties:

1. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective sellers or buyers of such business or assets.
2. In the event that our assets are acquired by a third party, in which case the personal data of our customers will be one of the transferred assets.
3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of website use or terms and conditions of sale and other agreements; or to protect the rights, property, or safety of ITX.bg, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction and processing payment through the Paypal system.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise the right at any time by contacting us at info@itx.bg.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

You have the right to access information held about you. Please refer to our Contact details if you intend to exercise your right.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@itx.bg or

ITX.bg Limited
Bulgaria blvd. 128B
Zlatograd, 4980
Bulgaria

Alternatively, you can telephone us on +359897874248 – English speaking support only.

This article was last updated on 1st of July, 2017.